The aim of this document is to give a detailed step-by-step guide on updating a Tallyman unit to version 3.X.X.X. 

It is critical that during the update process, that you do not turn off the unit. Doing so might cause a hardware fault which may result in the unit needing to be returned for repair.

Go to https://www.tslproducts.com/product-support/control-products-support/ and check the release notes to confirm the latest compatible Tallyman software version for your unit. If you have any concerns, please do not update the unit before checking with the TSL Support team.

Once you have ensured which version is required, download the software and extract the .zip file. 

Open the folder and run the installer app. You will be prompted to select a location for the new version, which we would leave as default. Once you agree to the License Terms and Conditions, you will be able to install the new software. 

You will be prompted to allow a software from an unknown developer to Windows make changes to your system please select “Yes”. The installation will then begin and it might take a few moments to complete. Once the progress bar is complete, you will have to click finish at the bottom of the wizard.

If you then go into your applications menu, you will be able to find the new version of Tallyman installed. 

Open the newly installed software on your PC and create a new configuration (File > New). Select your platform (TM1-MK2, TM1-MK2+, TM1-MK3+, TM1-Tally) and click “Apply”. 

Once you click “Apply”, you will be prompted to enter the IP address of your unit. This should match the addresses that you have set on the front panel of the TM. Then click “Update selection” and “Finished”. NB: your Tallyman unit will have to be in the same IP address range as your PC to connect.

Once the IP addresses have been set, you can go to Comms > Write Configuration.

When prompted, click “Download and Restart” to write the configuration to the box. A pop-up will appear stating the current version of the unit and the version you will be connecting with. Click “Update System” to push the new version to the unit.

A new application will then open, to upload the version to the physical box, showing the IP address of the unit and the file (with the version name) that will be used to update. That file will be automatically selected so please leave as default. Click “Upload” for the process to commence. 

Once you start the update, you will see the front panel of the unit change screens and indicate the progress of the update. 

Wait until you see the message “System is running”. You can then close the wizard and your unit will now be updated to the desired version. 

If at any point during the update process you are unsure or have any doubts, please contact support by emailing support@tslproducts.com to log a ticket or by filling in the support form on our website: https://www.tslproducts.com/contact/.